{"xsrfToken":"940ca960d5159cce9f155dd1b64ed2cc09cfac60_lout","branding":{"id":"5","key":"hsd","name":"HR Help Centre","portalBaseUrl":"/servicedesk/customer/portal/5"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/851b1128-983f-47e2-b4c2-4fb0434fb8e3/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2MjlkNGIzZS0xNDU4LTQ4MzQtOWM4Yy01NDlhNDZmMDUyMzciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjg1MWIxMTI4LTk4M2YtNDdlMi1iNGMyLTRmYjA0MzRmYjhlMyI6WyJyZWFkIl19LCJleHAiOjE3MzUyNDcwNDcsIm5iZiI6MTczNTI0NjQ0N30._H_McCwd4lK7cs1FY0DUe-kBbTBgdNaBAuRfwuwRoIE&client=629d4b3e-1458-4834-9c8c-549a46f05237&mode=fit","logoId":"851b1128-983f-47e2-b4c2-4fb0434fb8e3","isLogoAvailable":true,"helpCenterTitle":"Welcome!","sharedPortalName":"VRAU Help Centre","userInitialAnnouncementHeader":"Please login to the portal","userInitialAnnouncementMessageWiki":"<p>If you have been issued a corporate IT Account already, click <b><a href=\"https://vailresortsaustralia.atlassian.net/servicedesk/customer/user/login\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">here</a></b> and enter your Vail Resorts Australia email address. You will need to be signed in to submit some forms.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Vail Resorts Australia Help","localeDisplayName":"English (United States)"},"en-GB":{"helpCenterTitle":"Welcome!","sharedPortalName":"VRAU Help Centre","announcementHeader":"Please login to the portal","announcementMessage":"If you have been issued a corporate IT Account already, click *[here|https://vailresortsaustralia.atlassian.net/servicedesk/customer/user/login]* and enter your Vail Resorts Australia email address. You will need to be signed in to submit some forms.","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-GB","userLanguageTag":"en-GB","portalThemeColor":"#4fa0ef","helpCenterTitleColor":"#276db6","bannerMediaApiUrl":"https://api.media.atlassian.com/file/0c36272f-ebd4-4a10-9ad5-54316f3a68aa/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2MjlkNGIzZS0xNDU4LTQ4MzQtOWM4Yy01NDlhNDZmMDUyMzciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjBjMzYyNzJmLWViZDQtNGExMC05YWQ1LTU0MzE2ZjNhNjhhYSI6WyJyZWFkIl19LCJleHAiOjE3MzUyNDcwNDcsIm5iZiI6MTczNTI0NjQ0N30.pmE9R3QQcJrZv3Ow1kAkjPAxf1Li3Kaz8LBEEUJwmww&client=629d4b3e-1458-4834-9c8c-549a46f05237&height=300&mode=fit","bannerMediaApiFileId":"0c36272f-ebd4-4a10-9ad5-54316f3a68aa","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"5","key":"hsd","projectId":10026,"serviceDeskId":5,"name":"HR Help Centre","description":"<p>Click here to submit any queries to the HR department.</p>","portalBaseUrl":"/servicedesk/customer/portal/5","onlyPortal":false,"reqTypes":[{"id":"84","name":"Contract Request","descriptionHtml":"<p>Please enter your email address in the field below, so that we can get back to you.</p>","callToAction":"Contract Request","introHtml":"","icon":10523,"iconUrl":"https://vailresortsaustralia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10523","groups":[25],"key":""},{"id":"86","name":"Day in the Life Suggestion","descriptionHtml":"<p>Please enter your email address in the field below, so that we can get back to you.</p>","callToAction":"Day in the Life Suggestion","introHtml":"","icon":10509,"iconUrl":"https://vailresortsaustralia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10509","groups":[26],"key":""},{"id":"73","name":"Employee Benefits Enquiry","descriptionHtml":"<p>Please enter your email address in the field below, so that we can get back to you.</p>","callToAction":"Employee Benefits Enquiry","introHtml":"","icon":10543,"iconUrl":"https://vailresortsaustralia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10543","groups":[20],"key":""},{"id":"75","name":"Epic Service Enquiry","descriptionHtml":"<p>Please enter your email address in the field below, so that we can get back to you.</p>","callToAction":"Epic Service Enquiry","introHtml":"","icon":10499,"iconUrl":"https://vailresortsaustralia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10499","groups":[20],"key":""},{"id":"101","name":"EPIC Service Nomination","descriptionHtml":"<p>Epic Service is our recognition and reward program for employees to nominate their colleagues for providing exceptional levels of service to guests or other employees.</p>\n<p>It is also an opportunity to nominate team members who have demonstrated commitment to our Values.</p>\n<p>Please make sure to enter your own email address in the first field.</p>","callToAction":"EPIC Service Nomination","introHtml":"","icon":10502,"iconUrl":"https://vailresortsaustralia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10502","groups":[20],"key":""},{"id":"65","name":"General HR Request","descriptionHtml":"<p>Please enter your email address in the field below, so that we can get back to you.</p>","callToAction":"General HR Request","introHtml":"","icon":10547,"iconUrl":"https://vailresortsaustralia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10547","groups":[23],"key":""},{"id":"64","name":"General Training Enquiry","descriptionHtml":"<p>Please enter your email address in the field below, so that we can get back to you.</p>","callToAction":"General Training Enquiry","introHtml":"","icon":10535,"iconUrl":"https://vailresortsaustralia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[22],"key":""},{"id":"87","name":"Internal Communications Request","descriptionHtml":"<p>Please enter your email address in the field below, so that we can get back to you.</p>","callToAction":"Internal Communications Request","introHtml":"","icon":10480,"iconUrl":"https://vailresortsaustralia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10480","groups":[26],"key":""},{"id":"128","name":"Leadership Development Enquiry","descriptionHtml":"","callToAction":"Leadership Development Enquiry","introHtml":"","icon":10495,"iconUrl":"https://vailresortsaustralia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10495","groups":[36],"key":""},{"id":"76","name":"Mumba Enquiry","descriptionHtml":"<p>Please enter your email address in the field below, so that we can get back to you.</p>","callToAction":"Mumba Enquiry","introHtml":"","icon":10473,"iconUrl":"https://vailresortsaustralia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10473","groups":[20],"key":""},{"id":"95","name":"Performance Management","descriptionHtml":"","callToAction":"Performance Management","introHtml":"","icon":10518,"iconUrl":"https://vailresortsaustralia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10518","groups":[28],"key":""},{"id":"99","name":"Reimbursement Request","descriptionHtml":"<p>Please fill out this form and attach your receipts in the attachments field at the end.</p>","callToAction":"Reimbursement Request","introHtml":"","icon":10523,"iconUrl":"https://vailresortsaustralia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10523","groups":[25],"key":""},{"id":"90","name":"Requisition Request","descriptionHtml":"<p>Please enter your email address in the field below, so that we can get back to you.</p>","callToAction":"Requisition Request","introHtml":"","icon":10517,"iconUrl":"https://vailresortsaustralia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10517","groups":[25],"key":""},{"id":"71","name":"Sensitive Enquiry","descriptionHtml":"<p>Please enter your email address in the field below, so that we can get back to you.</p>","callToAction":"Sensitive Enquiry","introHtml":"","icon":10506,"iconUrl":"https://vailresortsaustralia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10506","groups":[23],"key":""},{"id":"69","name":"Staff Accommodation Enquiries","descriptionHtml":"<p>Please enter your email address in the field below, so that we can get back to you.</p>","callToAction":"Staff Accommodation Enquiries","introHtml":"","icon":10497,"iconUrl":"https://vailresortsaustralia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10497","groups":[27],"key":""},{"id":"173","name":"Subaru Car Request","descriptionHtml":"","callToAction":"Subaru Car Request","introHtml":"<p>Use this form to book one of the Resort Branded Subaru Cars. To submit this form, you need to be signed in with your Vail Resorts Australia account.</p>","icon":10603,"iconUrl":"https://vailresortsaustralia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10603","groups":[44],"key":""},{"id":"78","name":"The LIFT Enquiry","descriptionHtml":"<p>Please enter your email address in the field below, so that we can get back to you.</p>","callToAction":"The LIFT Enquiry","introHtml":"","icon":10482,"iconUrl":"https://vailresortsaustralia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10482","groups":[22],"key":""},{"id":"68","name":"Uniform Requests","descriptionHtml":"<p>Please enter your email address in the field below, so that we can get back to you.</p>","callToAction":"Uniform Requests","introHtml":"","icon":10570,"iconUrl":"https://vailresortsaustralia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10570","groups":[20],"key":""},{"id":"74","name":"Worker's Compensation Enquiry","descriptionHtml":"<p>Please enter your email address in the field below, so that we can get back to you.</p>","callToAction":"Worker's Compensation Enquiry","introHtml":"","icon":10540,"iconUrl":"https://vailresortsaustralia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10540","groups":[20],"key":""},{"id":"85","name":"Employment Termination Request","descriptionHtml":"<p>Please enter your email address in the field below, so that we can get back to you.</p>","callToAction":"Employment Termination Request","introHtml":"","icon":10514,"iconUrl":"https://vailresortsaustralia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10514","groups":[],"key":""},{"id":"110","name":"ES Termination Request","descriptionHtml":"","callToAction":"ES Termination Request","introHtml":"","icon":10514,"iconUrl":"https://vailresortsaustralia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10514","groups":[],"key":""},{"id":"66","name":"General Email","descriptionHtml":"","callToAction":"General Email","introHtml":"","icon":10492,"iconUrl":"https://vailresortsaustralia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""},{"id":"93","name":"General Employee Services Request","descriptionHtml":"","callToAction":"General Employee Services Request","introHtml":"","icon":10527,"iconUrl":"https://vailresortsaustralia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"96","name":"General Talent Acquisition Request","descriptionHtml":"","callToAction":"General Talent Acquisition Request","introHtml":"","icon":10515,"iconUrl":"https://vailresortsaustralia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10515","groups":[],"key":""},{"id":"94","name":"General Training Enquiry","descriptionHtml":"","callToAction":"General Training Enquiry","introHtml":"","icon":10527,"iconUrl":"https://vailresortsaustralia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"88","name":"SMS to Staff Request","descriptionHtml":"<p>Please enter your email address in the field below, so that we can get back to you.</p>","callToAction":"SMS to Staff Request","introHtml":"","icon":10534,"iconUrl":"https://vailresortsaustralia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10534","groups":[],"key":""},{"id":"89","name":"Staff Accommodation Email Enquiry","descriptionHtml":"","callToAction":"Staff Accommodation Email Enquiry","introHtml":"","icon":10492,"iconUrl":"https://vailresortsaustralia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""}],"reqGroups":[{"id":23,"name":"General HR"},{"id":27,"name":"Staff Accommodation"},{"id":20,"name":"Employee Services"},{"id":44,"name":"Bookings"},{"id":22,"name":"Training"},{"id":36,"name":"Leadership Development"},{"id":26,"name":"Request Internal communications"},{"id":25,"name":"Talent Acquisition"},{"id":28,"name":"Performance Management"}],"orderMapping":{"20":[101,76,68,75,73,74],"23":[65,71],"22":[64,78],"36":[128],"28":[95],"25":[90,84,99],"27":[69],"44":[173],"26":[87,86]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"c157b37f-a873-3f83-b3f2-32805894f17f","appLinkName":"System Confluence","appLinkUrl":"https://vailresortsaustralia.atlassian.net/wiki","spaceKey":"HSD","spaceName":"HR Service Desk","spaceUrl":"https://vailresortsaustralia.atlassian.net/wiki/spaces/HSD","isServer":false},"labels":[],"projectKey":"HSD","serviceDeskId":5,"kbLinkDomainURLs":["https://vailresortsaustralia.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":5,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"HSD","userLanguageHeader":"Login for more info!","userLanguageMessageWiki":"<p>If you have a corporate email address, click <b><a href=\"https://vailresortsaustralia.atlassian.net/servicedesk/customer/portal/5/user/login\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">here</a></b> and enter your email address. You will be able to review your requests and communicate with us through the portal.</p>","defaultLanguageHeader":"Login for more info!","defaultLanguageMessage":"If you have a corporate email address, click *[here|https://vailresortsaustralia.atlassian.net/servicedesk/customer/portal/5/user/login]* and enter your email address. You will be able to review your requests and communicate with us through the portal.","defaultLanguageDisplayName":"English (United Kingdom)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2MjlkNGIzZS0xNDU4LTQ4MzQtOWM4Yy01NDlhNDZmMDUyMzciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAyNiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzUyNDc2NDcsIm5iZiI6MTczNTI0NjQ0N30.dGDNbB_5ZJ3hiE3Ks1KWTrPXNpBpM0wA4vfaulPEuBk","targetCollection":"upload-project-10026","endpointUrl":"https://api.media.atlassian.com","clientId":"629d4b3e-1458-4834-9c8c-549a46f05237","tokenDurationInMins":20}},"sharedPortal":{"name":"VRAU Help Centre","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://vailresortsaustralia.atlassian.net/wiki","kbLinkDomainURLs":["https://vailresortsaustralia.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}